Frequently Asked Questions
Feel free to reach us on hello@serendestinytours.com if you cannot find the answers to your questions here.
What makes SerenDestiny Tours’ luxury packages unique?
SerenDestiny Tours specializes in creating bespoke, high-end travel experiences. We focus on personalized itineraries, exclusive accommodations, and VIP services to provide an unforgettable luxury journey tailored to your preferences.
1
What destinations do you cover in your luxury travel packages?
We offer a wide range of global destinations, including exclusive stays at top-tier resorts, private island getaways, cultural experiences in iconic cities, and remote retreats in serene nature. Visit our Destinations page for details.
2
How can I customize my travel package?
We work closely with you to curate your dream vacation. You can customize every aspect, from your accommodation and transportation to curated experiences such as private tours, culinary adventures, and unique local encounters.
3
What is included in a typical luxury travel package?
Each package is unique, but our luxury offerings typically include premium accommodations, private transportation, personalized itineraries, and exclusive access to tours, events, or experiences. Specific inclusions will be detailed in your itinerary.
4
Are SerenDestiny Tours packages family-friendly?
Absolutely! We offer a range of family-friendly luxury travel options, including villas with kid-friendly amenities, guided cultural tours, and adventure activities suitable for all ages.
5
How far in advance should I book my luxury trip?
To ensure availability, we recommend booking 3 to 6 months in advance for peak seasons. However, we can accommodate last-minute bookings depending on the destination and services requested.
6
Can I arrange private jets or yacht charters as part of my package?
Yes, SerenDestiny Tours can arrange private jet charters, yacht rentals, and other exclusive modes of transport to enhance your luxury experience. Please contact our team to discuss your specific requirements.
7
What level of customer support can I expect during my trip?
Our luxury travelers receive 24/7 concierge support throughout their journey. Whether you need assistance with a reservation or a change in plans, our dedicated team is always available to help.
8
Is travel insurance included in the packages?
Travel insurance is not automatically included but can be added upon request. We highly recommend travel insurance for all clients to ensure peace of mind during their travels.
9
What is your cancellation and refund policy?
Our cancellation and refund policy varies based on the destination and services booked. Please review our Terms & Conditions for detailed information or speak to your travel advisor for specifics.
10
Do you offer VIP airport services and transfers?
Yes, we provide VIP airport services, including fast-track check-ins, security clearance, and luxury airport transfers to ensure your journey begins and ends in comfort and style.
11
Can you accommodate special dietary or health needs?
Absolutely. We work with our partners to accommodate any dietary preferences or health-related requirements. Please inform us of your needs during the booking process, and we’ll make the necessary arrangements.
12
How can I contact SerenDestiny Tours?
You can reach us via phone, email, or through our Contact Us page. Our travel advisors are happy to assist you with any inquiries.